Guest Survey Thank you for the privilege of hosting your vacation at Montaneros. It is our sincere hope that our accommodations, amenities, and levels of guest service were beyond your expectations. We would appreciate your assistance in evaluating your vacation experience with Montaneros so that we may better serve you in the future. Please check "1" if we exceeded your expectations, check "2" if we met your expectations, check "3" if we fell below your expectations. Your additional comments, suggestions, and answers to other questions would also be helpful and appreciated. I welcome your comments and any suggestions for improvements. Thank you for staying with us. Cordially, Keith Odza General Manager

Property Information
Is this your first visit to Montaneros?	Yes
If no, how many previous visits?
How did you hear about Montaneros?

Room Reservations   Expectations   Exceeded Met Fell Below Promptness and Efficiency 1 2 3 Friendly and Informative 1 2 3 Accuracy of Reservation 1 2 3 Comments Reception and Service   Expectations   Exceeded Met Fell Below Management 1 2 3 Front Desk Staff 1 2 3 Concierge 1 2 3 Message and Wake-up Calls 1 2 3 Housekeeping Staff 1 2 3 Maintenance Staff 1 2 3 Comments Guest Rooms   Expectations   Exceeded Met Fell Below Cleanliness upon check-in 1 2 3 Servicing during stay 1 2 3 Proper working order of fixtures and appliances 1 2 3 Kitchen utensils & dinnerware 1 2 3 Adequately supplied linens and guest supplies 1 2 3 Quality of furnishings, decor and lighting 1 2 3 Comments Room Rates   Expectations   Exceeded Met Fell Below Overall Value for Price Paid 1 2 3 Comments Amenities: Pool, Spa, Sauna, Hot Tub   Expectations   Exceeded Met Fell Below Cleanliness 1 2 3 Hours of Operation 1 2 3 Comments
Montaneros
If there are any members of our staff who provided outstanding service, we welcome the opportunity to commend them on your behalf
How can we improve our services? Are there other services or amenities that would have made your stay with us more enjoyable?
Would you recommend Montaneros to others?
When visiting the Vail Valley again, what is the likelihood that you would return to Montaneros?
Guest Information
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